The taxi system has many positive aspects that help improve the taxi system of the city. It also seeks to innovate and improve constantly providing numerous benefits to its customers, the associated taxi drivers and also the community. In this sense, those responsible for the different brands present in our market know that drivers are the face of the application and the treatment they provide to users will be essential to build trust in more people.
Benefits to the driver
As is already known, the fact of belonging to a community of taxi drivers who work with an application like this helps improve monthly income, because they do not need to handle unnecessarily looking for a career, having only to wait for the application to notify them an order. Additionally, these drivers can receive other types of benefits thanks to existing alliances with cell phone companies, insurers, car dealerships and banks to finance the purchase of new units. In addition, many of them receive constant talks and trainings that allow them to improve their service and know the changes that are made in the application. However, cheap and private taxi from Milan airport is assured and that is for sure.
Innovative services
- The app handles other costs in addition to the rate. For example, if the user cancels the service, the platform will charge 40 dollars.
- Another important factor is the ‘ dynamic rate ‘. This concept is applied to the rate change depending on the demand of cars in a certain area. For example, several drivers described that if the tariff is placed at 1.5x the cost at the price normally paid would be approximately 20 dollars more.
- When I boarded a car in these conditions the extra charge for
- The rate according to the receipt was 61.01 dollars. The price of the normal rate was 122.02 dollars and the total cost of the trip was 183.03 dollars.
- This rate on September 15 went up to 4x, meaning that if the trip was normally 100 dollars, it was 400 dollars, a driver said.
- On the other hand, the platform only accepts trips from 40 dollars, so if you want to go to short distances your option is to take a taxi .
- However, the company dictates a process that adds value to the service: open the door to the passenger – not all drivers do it according to my experiences – provide a bottle of water and some magazines.
- Another option that provides is the one ofmeet the driver who will provide the service and the opportunity to rate them.
Drivers can also qualify passengers in the same way and ask them to get off the unit without charging the trip for their behavior.